top of page

Frequently Asked Questions

There are always a few questions about Genealogy research. However, it needn't be difficult to understand and I hope that some of the answers below can help. Perhaps there is an answer on the next page which explains TerminologyOf course if there arefuther questions please ask and I will answer them for you and on here for the others who may share your curiousity.









What is the 'Rate of Discovery'?

When I use the phrase 'Rate of Discovery' this means a generalised average it takes to find the genealogy of your family. Keep in mind Genealogy is the names, dates and location only. 



Can I request a New Generation Package for Relative Theory
Genealogy to retrieve family photographs from another family member?


While sometimes communication between families can be 'stranger-like' as the relatives are distant; Relative Theory Genealogy will not accept client work specifically to mediate the photograph ownership. However, if during a research project a distant relative offers a photograph I will happily pass those to you.



                         When my final family tree is ready can I eliminate (or add) a relative?
Unfortunately, sometimes families have rifts that break down relationships. The position I hold on how this affects a family tree is that I will present the chart as factually correct as the research provides. This generally means that except in cases of divorce and remarriage or widowed and remarriage, I will not remove a relative from the tree. However, some special circumstances will be considered you must discuss this with me.




                     Do I have to include both my maternal and paternal family in my research request?


When you request a project you can determine if you want both or one or the other. Only the Perfect Abundance Package automatically includes both sides. However, you remain in control of your research selections for all projects.

                                 Does Relative Theory Genealogy find living relatives?

While on some projects I do find living relatives by chance, at this time I do not take contracts specifically to locate living relatives. Should I find a living relative during your research both client and the found relative will need to sign a privacy waiver. This waiver releases Relative Theory Genealogy from all responsibility of speech, action and general behavior of both parties after contact. The form specifies what information can be released to which person.

             What if I don't want my family research to be on your website, social media and marketing?


Our privacy policy and contract has set specific provisions. Starting with you are not acknowledged as a client without written consent, including to your own family. Only the person signing the contract will receive information from me. A consent form can be signed allowing additional people to be included.

Clients are asked to use their project, with their identity, as part of our social marketing plan on the contract. If they agree the project including relatives (excluding those under the age of 18) can be used for social marketing. Sometimes this will note they are the client. Other times attempts will be made to only post on ancestors. However, if they do not agree, then the project will be used without their identity and only deceased relatives will be used on social marketing. 

Clients can request on the contract that the project not
used with or without their identity FULL STOP. Clients complete projects are NEVER used online for any reason.




Can you complete my project for a specific occasion or date?

If you would like your project for a specific occasion or date please let me know. However, keep in mind that this request can not be guaranteed. A courtesy attempt will be made to meet your request, however, if this is not possible you will be notified that I can not meet your requested date.


                                    Why are parts of your website written in plural form?

Some people notice that I say 'we' or 'us' online and in our private communications. This is because genealogy, while a fun and exciting project, is very personal. The researcher (me) and the client (family) take the journey together. Often clients will offer much more over the time of the project other than just the initial background information. It's this joint journey of discovery that leaves me saying 'we' and 'us'. 

bottom of page